Frequently Asked Questions
Straight answers to the questions operations teams ask about industrial IoT, SCADA, and Mango by Radix IoT — from protocols and pricing to monitoring across data centers, energy, telecom, healthcare, and commercial buildings.
What is Mango by Radix IoT?
Mango by Radix IoT is a vendor-agnostic industrial IoT and SCADA platform that unifies data from any device, manufacturer or protocol.
Read answerWhat is an IoT SCADA Platform and How is it Different from Traditional SCADA?
An IoT SCADA platform combines traditional SCADA acquisition, alarming and control with the protocol flexibility of industrial IoT.
Read answerWhat are IoT Automation Tools for Industrial Operations?
IoT automation tools connect devices to a central monitoring environment, then use that data to trigger responses, alerts and workflows.
Read answerHow Do Data Centers Monitor Power, Cooling, and Infrastructure Across Multiple Sites?
Data centers monitor power, cooling and infrastructure across sites with a platform that connects to equipment using native protocols.
Read answerHow Do Renewable Energy Operators Monitor Distributed Assets in Real Time?
Renewable energy operators monitor distributed assets in real time with a platform connecting inverters, meters and battery storage.
Read answerHow Do Systems Integrators Add IoT Monitoring to Existing Client Infrastructure Without Replacing Equipment?
Systems integrators add monitoring to client infrastructure with a vendor-agnostic platform that speaks installed devices' native protocols.
Read answerHow Do Telecom Companies Monitor Remote Infrastructure at Scale?
Telecom operators monitor remote infrastructure at scale with a platform connecting rectifiers, batteries, generators and network hardware.
Read answerHow Do Healthcare Facilities Monitor Building Systems and Compliance in Real Time?
Healthcare facilities monitor building systems and compliance in real time across HVAC, medical gas, electrical and refrigeration.
Read answerWhat Does Vendor-Agnostic Mean in Industrial IoT and Why Does It Matter?
Vendor-agnostic in industrial IoT means a platform connects to devices from any manufacturer using whatever communication protocols those devices support.
Read answerWhat Industrial Protocols Does an IoT Platform Need to Support?
An industrial IoT platform needs the protocols already deployed on site: Modbus, BACnet, DNP3, SNMP, OPC UA and MQTT.
Read answerWhat is the Difference Between a BMS and an IoT Platform for Commercial Buildings?
A BMS controls one building; an industrial IoT platform is a vendor-agnostic connectivity layer spanning many buildings and sites.
Read answerHow is Mango by Radix IoT Priced, and How Does Subscription-Based Pricing Work for Large Multi-Site Deployments?
Mango by Radix IoT is priced on a per-unit subscription basis — no upfront implementation fee, no hardware lock-in, with implementation included and basic support at no extra cost.
Read answerWhat Should Operations Leaders Look for When Evaluating an Industrial IoT Platform?
Evaluating an industrial IoT platform: assess protocol coverage, multi-site scalability, alarm configurability, track record and TCO.
Read answerHave a question we didn't answer?
Talk to our team about your specific environment, devices, and protocols.